International Journal of Integrated Supply Management
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International Journal of Integrated Supply Management (1 paper in press)
Cloud-Based Technology for Small and Medium Scale Enterprises : A Decision-making Paradigm using IPA, AHP and Fuzzy-AHP Techniques by Prashanth Nair, S.P. Anbuudayasankar, Srikanthan Ramesh, Karthik Margabandu, Siva Karthik N, Indu Kumar Abstract: Small and Medium scale Enterprises (SME) are the backbone of the world economy. In todays challenging and dynamic business environment, popularly referred to as Volatility, Uncertainty, Complexity and Ambiguity (VUCA), SMEs need to continually adopt technological solutions to stay competitive. Cloud computing is a disruptive ICT tool which helps SMEs to effectively adapt. However widespread adoption of cloud computing in SMEs is elusive. In this paper, we analyse the attributes that influence the adoption of cloud computing in SMEs using techniques like IPA, AHP & Fuzzy-AHP. IPA is used to identify areas of improvement for service providers as also improve their efficiency. AHP is used to rank different attributes of the technology in order of preference from an SME's perspective. Both results are studied conjointly thereby re-iterating the importance of certain attributes of the technology so as to help managers devise strategies to increase the adoption of cloud-based technologies. Keywords: IPA; AHP; Fuzzy-AHP; Cloud-Based Supply Chain Management; SMEs; Information and Communication Technology (ICT); Cloud Computing. DOI: 10.1504/IJISM.2020.10028502