Forthcoming and Online First Articles

International Journal of Information Systems and Change Management

International Journal of Information Systems and Change Management (IJISCM)

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International Journal of Information Systems and Change Management (5 papers in press)

Regular Issues

  • Stepping into the Future: Unraveling Breakthrough Innovations through AI Ambidexterity, Hybrid Intelligence, and Transformational Leadership   Order a copy of this article
    by Shahan Bin Tariq, Zhang Jian, Faheem Gilal 
    Abstract: The increasing strategic artificial intelligence (AI) use in globalisation and market dynamics has resulted mixed outcomes. Limitations in understanding employees psychological states towards AI in human resource management (HRM) contributes to this variability. To fill this gap, this study provides an integrated model based on social exchange theory (SET) and resource-based view (RBV) to explain how perceived AI ambidexterity (i.e., routine & innovative use) affects breakthrough innovation engagement. Moreover, it examines hybrid intelligence use mediation and transformational leadership as moderator. Data from 337 high-tech employees in Pakistan was employed for hypotheses testing using partial least square structural equation modelling (PLS-SEM). Findings revealed perceived AI routine and innovative use, and breakthrough innovation engagement were positively related, with hybrid intelligence use mediation. Moreover, transformational leadership moderated perceived AI innovative use and hybrid intelligence use relationship only. By enriching perceived AI ambidexterity in HRM, this study provides significant implications and future research directions.
    Keywords: Perceived Artificial Intelligence Ambidexterity; Breakthrough Innovation Engagement; Hybrid Intelligence; Transformational Leadership.
    DOI: 10.1504/IJISCM.2024.10062436
  • AI and Organisational Learning: Exploring the Impact of IoTs and Innovation Management on Organisational Learning Process with Moderation of Perceived Risk   Order a copy of this article
    by Xue Zhao 
    Abstract: This study examines the nexus among IoT, innovation management (IM), and organizational learning (OL) from the perspective of China. A model of structural equation was applied to calculate the results based on five hundred and twenty-three responses achieved between the period of January 2023 and May 2023. First, the outcomes confirmed a positive connection between IoT technologies toward OL. Second, the study found a positive connection between innovation management and organisational learning. Finally, the study affirmed a positive moderating connection of perceived risk among IoT, IM, and OL. The study endows with insights that by focusing IoT and IM, organizations can enhance learning capabilities, adapt to changing environments, and drive sustainable growth through the implementation of new technologies and processes. IoT and innovation management empower organisations to embrace a learning mindset, stay agile, and seize opportunities for growth in today's dynamic and competitive business landscape.
    Keywords: Artificial Intelligence; Organizational Learning; Internet of Things; Innovation Management; Structural equation modeling.
    DOI: 10.1504/IJISCM.2024.10062937
  • Navigating Firm Competitive Performance through Artificial Intelligence: Moderation of Ethical Compliance   Order a copy of this article
    by Xiaobin Wu, Xiaoqin Yun 
    Abstract: Ethics in artificial intelligence (AI) is crucial to ensure responsible development, deployment, and productive use of AI. It is advocated that IoT enhances competitive performance by optimizing operations, reducing costs, and enabling real-time data-driven decision-making. The research on IoT and ethics has emerged as the proliferation of connected devices that discusses concerns about privacy, security, and societal implications over the past. This study specifically investigates the relationships between IoT-based technologies (IoTs) on organisational competitive performance (OCP) with the moderation of ethical compliance (EthC) drawing on TAM and utilitarianism theory perspectives. The findings are reported by utilising a total of seven hundred and thirty-nine (N=739) questionnaires using a structured approach by partial least square. It is preliminarily revealed that IoT technologies (e.g., IoT sensors, smart operational solutions, predictive maintenance, machine learning, blockchain, robotics, edge computing, IoT-enabled communication, augmented reality, and quality control sensors) are positively linked with OCP. Moreover, the study found a positive moderation of EthC among the relationships between IoT and competitive performance.
    Keywords: Artificial Intelligence; Internet-of-Things; Ethical compliance; Competitive performance; Structural equation modeling.
    DOI: 10.1504/IJISCM.2024.10062983
  • Enabling Agility Capabilities into Supply Chains: An Examination of Agility Dimensions on Firm Performance with Mediation of Supply Chain Performance   Order a copy of this article
    by Shasha Peng 
    Abstract: Supply chain agility is a crucial capability that enables organizations to respond promptly to market changes, customer demands, and disruptions. It helps to optimise operations, reduce lead times, enhance customer satisfaction, and maintain a competitive edge in dynamic business environments. This study attempts to uncover the relationships among supply chain agility dimensions (SCAD) (i.e., alertness, accessibility, decisiveness, swiftness, and flexibility), supply chain performance (SCP), and firm performance (FP) from the context of China based on RBV theory and practices. Using a sample size of five hundred and sixty-three (n=563), we calculated the results based on SmartPLS. First, results indicated a positive connection between SCAD and firm performance. Second, this study found a positive correlation between SCAD variable and FP. Finally, study confirmed a significant mediation of SCP between SCADs and FP. Furthermore, the study enlists fruitful suggestions for the organizations along with theoretical and managerial implications for the management.
    Keywords: supply chain agility; supply chain performance; firm performance; structure equation modeling.
    DOI: 10.1504/IJISCM.2024.10063292
  • Evaluation of digital library continuous usage: Role of digital library overall quality, perceived usefulness and user satisfaction   Order a copy of this article
    by Gaurav Chopra, Pankaj Misra, Preeti Bhaskar 
    Abstract: This study investigates role of overall quality, perceived usefulness and user satisfaction towards digital library continuous usage intention among the students at Higher education institutions. Cross-sectional survey research design has been used. The data was collected from the 531 students pursuing post-graduate studies at privately owned universities based in Uttarakhand state of India. Outcome of the structural model analysis indicates significant relationship of digital library overall quality with service quality, information quality and system quality. Further, significant influence of digital library overall quality is confirmed on perceived usefulness, which subsequently influences users' satisfaction and intention towards continuous usage of digital library. User satisfaction also strongly impacts users' continuous usage intention. A number of recommendations are made to the stakeholders (Academic Librarians, Government regulatory authorities, Teachers, Higher education institutions, digital library Service provider companies) for enhancing students' continuing usage intentions toward the digital library.
    Keywords: Digital library; User satisfaction; Perceived usefulness; Digital Library Overall Quality; Continuous usage intention.
    DOI: 10.1504/IJISCM.2024.10063417