International Journal of Gender Studies in Developing Societies
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International Journal of Gender Studies in Developing Societies (2 papers in press)
Female Passengers Perception on the Service Quality of Public Bus Services: An Exploratory Study on Dhaka City, Bangladesh by Khadija Bint Abdur Rouf, Dewan Mahboob Hossain, Moinul Hossain Abstract: There is a difference in travel pattern between men and women due to their varying trip purpose and access to transportation facilities. Women travellers these days generate a substantial number of trips on regular basis even in the developing world where they enjoy less freedom. Hence, it is important to ensure that the available public transportation system can attract female travellers. This study combines and customizes two well-known service quality assessment models - SERVQUAL and RESCA to explore the perceptions of female university students regarding the public bus services in Dhaka city, Bangladesh. The study is qualitative in nature and follows an interpretive paradigm involving interviews of 20 female university students. Their perceptions are evaluated based on seven attributes i) reliability, ii) comfort, iii) service, iv) responsiveness and empathy, v) safety and security, vi) affordability, and vii) vehicle access. The findings postulate that the existing public bus service is unpleasant for both the genders. However, the situation is more hostile for the female passengers. Several interesting suggestions also came forward. It is expected that these recommendations shall help improving the public bus service for female users. Keywords: Female Passenger; Public Bus; Service Quality; Developing World; SERVQUAL; RESCA.
Counting the Uncounted Burdens: Intimate Partner Violence in Migrant Communities - Systematic Review of the Literature by Nour Daoud Abstract: This article provides a systematic review of the empirical evidence related to intimate partner violence (IPV) in migrant communities. The main goal of the article is to understand the exposure to and impact of IPV among migrant women, the drivers of IPV and the barriers to disclosure and help-seeking. The search resulted in 36 studies that meet the inclusion and quality assessment criteria. The findings show that migrant women are exposed to various levels of IPV in refugee and immigrant contexts. Following the ecological model, the drivers of IPV are categorized at the individual level (e.g., alcohol and substance abuse), the relationship/household level (e.g., reversal of gender roles), and the community/society level (e.g., social acceptability of IPV). The literature review also highlights gaps in the literature, such as the relationship between IPV and other types of violence suffered by women. The article has recommendations, one of which, is to conduct future large-scale studies that consider the inter-sectional, and post-structural feminist perspectives. Keywords: Domestic Violence; Ecological Model; Gender-based Violence; Immigrant; Internally Displaced People; Intersectionality; Intimate Partner Violence; Post-structuralist Feminism; Refugee; Victimization.