International Journal of Business Process Integration and Management (5 papers in press)

Regular Issues

• BUSINESS PROCESS MANAGEMENT IN IMPLEMENTATION ORDERING MANAGEMENT SYSTEM IN SUPPLY CHAIN COMPANY  
  by Roy Pisela, Nilo Legowo 
  Abstract: Supply chains are highly complex business process and interconnected structures essential to the success of any company. Quick service restaurants in particular need optimal supply chain performance to ensure they have the right amount of food products and other supplies to support a new product launch, deliver on a promotion or simply provide a great customer experience. The supply chain plays a major role in modern enterprises to gain a competitive advantage in today's business environment. Since the elements of supply chain have been typically separate and independent entities, the main objective of supply chain management is to develop a mechanism to prioritise goals and to coordinate activities for optimal implementation of system. Information is the most significant element of coordination. Information technology can be used to help implement the participation of supply chain elements in the supply chain system. These critical business challenges are driving the need to focus on creating strong business process management in supply chain solution through implementation ordering management system information.
  Keywords: supply chain; quick service restaurant; ordering management system; business process management; business process.
  
  
• An MDE approach to BP model recommendation and reuse  
  by Hadjer Khider, Slimane Hammoudi, Abdelkrim Meziane, Denivaldo Lopes 
  Abstract: Many challenges facing the users of process model repository to retrieve Business Process (BP) models that suit their business needs. supporting these users is a real challenge. To overcome this lack, we propose a BP model recommendation system to users of such repositories based on their business profiles. Following a design science methodology, this paper presents a Model Driven Engineering (MDE) approach and recommendation process for BP model based on LinkedIn user social profile and implemented as a transformation process in MDE. The proposed approach is based on Model Driven Architecture (MDA) where techniques of models, metamodels, and transformation are used to implement a generic recommendation process which takes as input a LinkedIn user business profile and proposes in output a set of potential BP models. A framework, an architecture, a methodology based MDE, are proposed to improve BP models reuse. A proof of concept prototype named SBPR is developed in this paper.
  Keywords: business process model reuse; repository; recommender system; model driven engineering; MDE; model transformation; metamodel.
  DOI: 10.1504/IJBPIM.2025.10070637
   
  
• Cross-cultural branding strategies in Dubais economic free zones: a mixed-methods study  
  by Mahdi Yousefi, Luo Fan 
  Abstract: This research explores the difficulties associated with cross-cultural branding in Dubais Jebel Ali Free Zone (JAFZA), a major centre that accounts for two-thirds of the citys foreign trade that isnt related to oil. To identify the main barriers to successful cross-cultural branding, we first conducted semi-structured interviews with 13 experts who are directly associated with JAFZA using a mixed-method case study technique. Cultural diversity and adaptation, regulatory constraints and government policies, and infrastructure and technology limitations were identified as the three main hurdles using thematic analysis. Each of these topics has sub-themes, such as technological limitations, legal limits, and language barriers. We used quality function deployment (QFD) in the second phase to convert these insights into 13 practical measures, such as improving multilingual support, expediting regulatory procedures, and modernising technology infrastructure. Follow-up conversations with the same specialists helped to develop and validate these tactics. The results offer a useful framework for enhancing cross-cultural branding in Dubais economic free zones with the goal of enhancing technological preparedness, cultural adaptability, and regulatory compliance all of which will contribute to sustainable growth in one of the most important trade environments in the region.
  Keywords: cross-cultural branding; branding strategies; economic zones; thematic analysis; quality function deployment; QFD.
  DOI: 10.1504/IJBPIM.2025.10071268
   
  
• Impact of human resource skills on accounting information systems and financial reporting quality: empirical evidence  
  by Mradul Bhardwaj, Mehul ., Santosh Kumar Maurya, Ambu Sharma 
  Abstract: This research examines the role of human resource (HR) skills in accounting information systems (AIS) and financial reporting quality (FRQ) in Fortune 500 enterprises in India, highlighting the mediating role of the internal control system (ICS) between AIS and FRQ. This study used a descriptive and cross-sectional research approach to collect data through a survey adapted and fine-tuned from other studies. The survey instrument comprised 24 scale items to assess six variables relevant to HR skills, AIS, and FRQ. A purposive sampling procedure was used to select a group of 496 respondents: accountants, finance officers, and financial executives. The study results show that HR skills, management control, and data accuracy positively influence the AIS of Fortune 500 firms in India. In addition, AIS was found to positively and significantly influence ICS and FRQ. The findings also indicate that ICS played a significant intermediary role in improving FRQ by AIS.
  Keywords: HR skills; accounting information systems; AIS; financial reporting quality; FRQ; management control; internal control system.
  DOI: 10.1504/IJBPIM.2025.10071788
   
  
• Optimising turnaround projects: a case study of an Indonesian oil refinery  
  by Rima Andari Putri, Liane Okdinawati 
  Abstract: Turnaround projects in oil refineries are large-scale and crucial for maintaining refinery reliability. During these projects, the entire refinery is shut down (planned shutdown), necessitating meticulous project management. Delays can result in significant financial losses, while poorly executed turnaround projects can lead to unplanned shutdowns, causing even greater financial repercussions. An Indonesian oil refinery, which supplies 26% of the nations fuel needs, recognises the importance of turnaround project efficiency. With four unplanned shutdowns between 2015 and 2017 and a 115% surge in turnaround budget requirements in 2020, there is ample room for improvement in project management at this unit. This study aims to provide recommendations for effective turnaround project management by analysing the root causes of issues using Ishikawa on post-turnaround report documentation. Employing PMBOK and the SMART method, the study identifies critical factors for turnaround project success and recommendations to serve as guidelines for efficient turnaround project execution in the future.
  Keywords: turnaround project; Ishikawa; PMBOK; SMART.
  DOI: 10.1504/IJBPIM.2025.10071808