Title: The effect of knowledge-based information technology tools on the new product development processes in software companies
Authors: Mohsen Shafiei Nikabadi; Amin Sepehrnia
Addresses: Industrial Management Department, Semnan University, Semnan, Iran ' Industrial Management Department, Semnan University, Semnan, Iran
Abstract: Software development is a knowledge intensive process and its success depends on the management of knowledge effectively. Knowledge management (KM) tools play a critical role in this challenge. The main purpose of the study is to investigate the effect of knowledge-based information technology tools on the new product development processes in software companies. The domain of the research covers knowledge-based software companies. The data of the research were collected by a questionnaire based on five-spectrum Likert from 138 experts who have worked in the field of production, development and establishment and support of software. Findings shown that there is a meaningful correlation between knowledge-based IT tools and the NPD processes in a way that IT tools have significant effect on the implementation and to support phases of the NPD.
Keywords: information technology tools; new product development processes; software development; knowledge management; software companies.
International Journal of Business Innovation and Research, 2019 Vol.18 No.1, pp.19 - 46
Received: 25 Nov 2016
Accepted: 15 Oct 2017
Published online: 27 Nov 2018 *