Title: Quality factors and performance in citrus industry

Authors: U.T. Sunil Kumar; R.L. Shrivastava; O.P. Rajasree

Addresses: ICAR-Central Citrus Research Institute, Nagpur, Maharashtra, India ' Department of Mechanical Engineering, Yeshwatrao Chavan College of Engineering, Nagpur, Maharashtra, India ' Bhiwapur Mahavidyalaya, Nagpur, Maharashtra, India

Abstract: Management of citrus fruit crop like Nagpur mandarin for future use is topmost priority as the demand for the fruits is increasing tremendously. The exploratory type of study was conducted with 100 valid responses collected from citrus stake holders. In order to investigate the effect of critical success factors (CSFs) or predictors on the performance measurement factors of citrus industry, multiple regression analysis using independent variables or input factors and dependent variables or performance measurement factors. Frame work or model of quality improvement is derived from the current study. The study revealed that economics and quality of citrus fruits can be improved by focusing on quality management, innovation and technology management, improved relation among stake holders and also by strengthening the local citrus fruit industry.

Keywords: post harvest; processing; quality management; critical success factors; CSFs; storage; citrus; model; performance measurement; questionnaire; SPSS.

DOI: 10.1504/IJPQM.2018.096090

International Journal of Productivity and Quality Management, 2018 Vol.25 No.4, pp.480 - 490

Received: 04 Nov 2016
Accepted: 11 Jun 2017
Published online: 12 Nov 2018 *

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