Authors: Louis Raymond, Sylvestre Uwizeyemungu, Francois Bergeron
Addresses: Institut de recherche sur les PME, Universite du Quebec a Trois-Rivieres, P.O. Box 500, Trois-Rivieres Qc G9A 5H7, Canada. ' Institut de recherche sur les PME, Universite du Quebec a Trois-Rivieres, P.O. Box 500, Trois-Rivieres Qc G9A 5H7, Canada. ' Faculte des sciences de l'administration, Universite Laval, Cite Universitaire, Quebec Qc G1K 7P4, Canada
Abstract: To provide more efficient government and better services to citizens, public administrations and agencies have invested in Enterprise Resource Planning (ERP) systems as their basic technological infrastructure for e-government. On the basis of the analysis of secondary data published in the form of |success stories| by the largest ERP vendors, we seek to characterise the actual motivations that lead to the adoption of ERP systems in e-government. Data from 46 stories of public organisations in 15 countries were collected and analysed. Results indicate that some government organisations adopt ERP systems primarily to integrate their Information Technology (IT), while others seek greater process efficiency or are strategy-driven.
Keywords: enterprise resource planning; ERP adoption; enterprise systems; e-government; electronic government; public sector; motivations.
Electronic Government, an International Journal, 2006 Vol.3 No.3, pp.225 - 240
Published online: 02 May 2006 *Full-text access for editors Access for subscribers Purchase this article Comment on this article