Title: Motivations to implement ERP in e-government: an analysis from success stories

Authors: Louis Raymond, Sylvestre Uwizeyemungu, Francois Bergeron

Addresses: Institut de recherche sur les PME, Universite du Quebec a Trois-Rivieres, P.O. Box 500, Trois-Rivieres Qc G9A 5H7, Canada. ' Institut de recherche sur les PME, Universite du Quebec a Trois-Rivieres, P.O. Box 500, Trois-Rivieres Qc G9A 5H7, Canada. ' Faculte des sciences de l'administration, Universite Laval, Cite Universitaire, Quebec Qc G1K 7P4, Canada

Abstract: To provide more efficient government and better services to citizens, public administrations and agencies have invested in Enterprise Resource Planning (ERP) systems as their basic technological infrastructure for e-government. On the basis of the analysis of secondary data published in the form of |success stories| by the largest ERP vendors, we seek to characterise the actual motivations that lead to the adoption of ERP systems in e-government. Data from 46 stories of public organisations in 15 countries were collected and analysed. Results indicate that some government organisations adopt ERP systems primarily to integrate their Information Technology (IT), while others seek greater process efficiency or are strategy-driven.

Keywords: enterprise resource planning; ERP adoption; enterprise systems; e-government; electronic government; public sector; motivations.

DOI: 10.1504/EG.2006.009597

Electronic Government, an International Journal, 2006 Vol.3 No.3, pp.225 - 240

Published online: 02 May 2006 *

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