Title: Key performance indicators versus business process metrics

Authors: Jozef Stašák; Peter Schmidt

Addresses: Faculty of Humanities, University of Žilina, Univerzitná 8215/1, 010 26 Žilina, Slovak Republic ' Faculty of Business Informatics, University of Economy, Dolnozemská 1, Bratislava, Slovak Republic

Abstract: This paper deals with conceptual model of business process linguistic modelling strategy creator. There are discussed principal theoretical aspects concerned to its structure and functionality, especially business process performance quantification via KPI indicators and indicators, which create an integral part of business process internal and external metrics, as well as simulation and optimisation capabilities, which that creator might provide within its functionality. However, that paper deals with structure and functionality elements of business process linguistic modelling strategy creator alone.

Keywords: business process linguistic modelling strategy creator; simulation aspects; optimisation aspects.

DOI: 10.1504/IJAOM.2018.093284

International Journal of Advanced Operations Management, 2018 Vol.10 No.2, pp.130 - 154

Available online: 29 Jun 2018 *

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