Title: Human resource management: the case of the Cypriot duty free industry

Authors: Demetris Vrontis, Claudio Vignali

Addresses: Department of Marketing, School of Business Administration, Intercollege, 46 Makedonitissas Ave., P.O. Box 24005, 1700 Nicosia, Cyprus. ' The Leeds Metropolitan University, School of Tourism and Hospitality Management, City Campus, Leeds, LS1 3HE, UK

Abstract: This report has been compiled in order to prepare a critical analysis of Company A.B.C. and investigate its human resource policies, strategies and implementation. The first section gives an overview of the company under investigation, and it highlights the internal organisational and external industrial environmental forces that influence it. In general, it describes the current system of the company relevant to the conduction of this report. The next section discusses the research methodology, methods and techniques used in acquiring empirical data to be translated to useful information and reliable results. This is followed by a critical analysis of the current system which aims to integrate theory and practice. Finally, the last section presents recommendations related to the information and analysis produced to develop the companies| human resource policies, strategies and their implementation.

Keywords: human resource management; HRM; policies; strategies; implementation; Cyprus; duty free; human resources; small business; small firms; entrepreneurship.

DOI: 10.1504/IJESB.2006.009285

International Journal of Entrepreneurship and Small Business, 2006 Vol.3 No.3/4, pp.427 - 446

Published online: 15 Mar 2006 *

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