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Title: Using design rules to guide the PSS design in an engineering platform based on the product service lifecycle management paradigm

Authors: Claudio Sassanelli; Giuditta Pezzotta; Fabiana Pirola; Roberto Sala; Antonio Margarito; Mariangela Lazoi; Angelo Corallo; Monica Rossi; Sergio Terzi

Addresses: Department of Economics, Management and Industrial Engineering, Politecnico di Milano, Via R. Lambruschini 4/b, 20156, Milano, Italy ' Department of Management, Information and Production Engineering, University of Bergamo, Viale Marconi, 5, Dalmine (BG), 24044, Italy ' Department of Management, Information and Production Engineering, University of Bergamo, Viale Marconi, 5, Dalmine (BG), 24044, Italy ' Department of Management, Information and Production Engineering, University of Bergamo, Viale Marconi, 5, Dalmine (BG), 24044, Italy ' Dipartimento di Ingegneria dell'Innovazione, Università del Salento, Campus Ecotekne, 73100 Lecce, Italy ' Dipartimento di Ingegneria dell'Innovazione, Università del Salento, Campus Ecotekne, 73100 Lecce, Italy ' Dipartimento di Ingegneria dell'Innovazione, Università del Salento, Campus Ecotekne, 73100 Lecce, Italy ' Department of Economics, Management and Industrial Engineering, Politecnico di Milano, Via R. Lambruschini 4/b, 20156, Milano, Italy ' Department of Economics, Management and Industrial Engineering, Politecnico di Milano, Via R. Lambruschini 4/b, 20156, Milano, Italy

Abstract: Nowadays, product service systems (PSSs) and smart products are surging in the market and acquiring a strategic role for companies' survival. Manufacturers, compelled towards the transformation process into PSS providers, have to face the challenge of building up knowledge for successfully providing such complex solutions, also resorting to the help of more effective IT systems and tools. The need to adopt a collaborative design platform is starting to be raised also in the PSS context, since companies often have a lack of knowledge for providing PSS. This work, grounded on a combination of lean and DfX-based theories, is aimed at improving the knowledge formalisation and sharing with the support of IT tools. In this sense, the lean design rules tool (LDRT), able to manage the PSS design knowledge generated is proposed and integrated in a more holistic engineering environment able to interact with product lifecycle management (PLM) systems.

Keywords: product-service system; PSS; PSS design; Design for X; DfX; knowledge management; lifecycle management; Lean Design; DfX tool.

DOI: 10.1504/IJPLM.2018.092826

International Journal of Product Lifecycle Management, 2018 Vol.11 No.2, pp.91 - 115

Received: 31 May 2017
Accepted: 04 Dec 2017
Published online: 30 Jun 2018 *