Title: The penetration of business excellence model approach and interconnection with corporate social responsibility in emerging country: a case study in the Czech Republic

Authors: Pavel Adámek

Addresses: Department of Business Economics and Management, School of Business Administration in Karviná, Silesian University in Opava, Univerzitní nám. 1934/3, 733 40 Karviná, Czech Republic

Abstract: The paper provides a general approach to explore the suitability of business excellence models (BEMs) to include corporate social responsibility (CSR) and found the synergic approach in deploying issues of BEMs and CSR. The aim of the paper is to provide an overview of the BEMs approach and found the relevance of the issues of social responsibility. As an example was involved the Czech organisations awarded in national quality award (NQA) in the area of excellence and social responsibility in 2016. This study is based on information gathered through an extensive literature review using research databases, and the available CSR reporting. The study is expected to help in reviewing national business excellence strategies and promote the involvement of the organisations into NQA. Although BEMs and CSR have been demonstrated on a theoretical level, practice points to different outputs and the organisation are only sporadically synergistically propel these two approaches.

Keywords: BEMs; business excellence models; CSR; corporate social responsibility; NQAs; national quality awards; EFQM excellence model.

DOI: 10.1504/IJTGM.2018.092485

International Journal of Trade and Global Markets, 2018 Vol.11 No.1/2, pp.98 - 108

Received: 27 Oct 2017
Accepted: 27 Dec 2017

Published online: 21 Jun 2018 *

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