Title: Engagement as an antecedent of the satisfaction-performance relation: a study with line managers
Authors: Pedro Ferreira; Paula Rodrigues
Addresses: Department of Economics, Management and Computer Science, University Portucalense and REMIT, Porto, Portugal ' Faculty of Business and Economics, University Lusíada-North, Porto, Portugal
Abstract: The objective of this study is to investigate the relationship between satisfaction and performance, when preceded by employee engagement. Specifically, it examines the relation of job satisfaction and company perceived performance after the influence of the three dimensional concept of employee engagement (vigour, dedication and absorption) on job satisfaction. In order to accomplish this goal, a literature review was undertaken to support the conceptual model and hypotheses. Data was collected from a sample of line managers of several major companies in Portugal. Results show, on the one hand, that vigour and dedication are related with job satisfaction, but absorption does not make a significant contribution. On the other, job satisfaction influences company perceived performance. Some theoretical and empirical implications are discussed.
Keywords: employee engagement; job satisfaction; company performance; Portugal; structural equations model; line managers.
International Journal of Human Resources Development and Management, 2018 Vol.18 No.1/2, pp.32 - 50
Received: 03 Jan 2017
Accepted: 22 May 2017
Published online: 07 Jun 2018 *