Title: Enterprise Resource Planning (ERP): managing the paradigm shift for success

Authors: Mehmet C. Kocakulah, Jeramie S. Embry, Marvin Albin

Addresses: University of Southern Indiana, 8600 University Boulevard, Evansville, IN 47712, USA. ' Electronics Research, Inc., 7777 Gardner Road, Chandler, IN 47610, USA. ' University of Southern Indiana, 8600 University Boulevard, Evansville, IN 47712, USA

Abstract: Enterprise Resource Planning (ERP) is more than simply a software package. Implementing ERP will involve the entire business and will require changes throughout the firm. Because of the scope, complexity and continuous nature of ERP, the project-based approach to managing the implementation process resulted in failure rates of between 60% and 80%. For this reason a new model, presented in this paper, has been developed. The paradigm shift model is made up of three parts: 1) A Hierarchy of Purpose; 2) Impact Roles; and 3) Continuous Change. By focusing on the benefits of ERP as a success measure, this model provides a sound framework for managing the paradigm shift of enterprise resource planning for success.

Keywords: enterprise resource planning; success factors; ERP implementation; ERP paradigm shift; ERP benefits; impact roles; continuous change.

DOI: 10.1504/IJIOME.2006.009171

International Journal of Information and Operations Management Education, 2006 Vol.1 No.2, pp.125 - 139

Published online: 07 Mar 2006 *

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