Title: Enterprise Resource Planning (ERP): managing the paradigm shift for success
Authors: Mehmet C. Kocakulah, Jeramie S. Embry, Marvin Albin
Addresses: University of Southern Indiana, 8600 University Boulevard, Evansville, IN 47712, USA. ' Electronics Research, Inc., 7777 Gardner Road, Chandler, IN 47610, USA. ' University of Southern Indiana, 8600 University Boulevard, Evansville, IN 47712, USA
Abstract: Enterprise Resource Planning (ERP) is more than simply a software package. Implementing ERP will involve the entire business and will require changes throughout the firm. Because of the scope, complexity and continuous nature of ERP, the project-based approach to managing the implementation process resulted in failure rates of between 60% and 80%. For this reason a new model, presented in this paper, has been developed. The paradigm shift model is made up of three parts: 1) A Hierarchy of Purpose; 2) Impact Roles; and 3) Continuous Change. By focusing on the benefits of ERP as a success measure, this model provides a sound framework for managing the paradigm shift of enterprise resource planning for success.
Keywords: enterprise resource planning; success factors; ERP implementation; ERP paradigm shift; ERP benefits; impact roles; continuous change.
International Journal of Information and Operations Management Education, 2006 Vol.1 No.2, pp.125 - 139
Published online: 07 Mar 2006 *Full-text access for editors Access for subscribers Purchase this article Comment on this article