Authors: Chen W. Ferguson, David C. Yen
Addresses: Department of Business Technology, Miami University, Hamilton OH 45011, USA. ' Department of Decision Sciences and Management Information Systems, Miami University, Oxford OH 45056, USA
Abstract: This paper recommends a regional approach for e-commerce companies to expand into global markets. A regional approach is more appropriate over other approaches with respect to the e-commerce industry|s critical success factors including overall economic development, infrastructure level, e-commerce related policies and cultural differences. This paper segments global markets into the eight world regions of North America, Latin America, West Europe, East Europe, Asia, Middle East, Africa and Oceania. The approach is substantiated by macroeconomic data including GDP, per capita GDP, phone subscriptions, cellular phone adoption and broadband penetration in these eight world regions. E-commerce companies are advised to use a regional approach to study the attractiveness of different world regions systematically, devise homogeneous strategies for the same regions and heterogeneous strategies across regions.
Keywords: e-commerce; B2B; B2C; m-commerce; electronic commerce; mobile commerce; business-to-business; expansion; business-to-customer; globalisation; regional approach; critical success factors; market entry.
International Journal of Electronic Business, 2006 Vol.4 No.1, pp.99 - 114
Published online: 07 Mar 2006 *Full-text access for editors Access for subscribers Purchase this article Comment on this article