Title: The development and application of a configuration model of web-based shopping systems

Authors: Changsu Kim, Robert D. Galliers

Addresses: School of Management, Yeungnam University, Gyeongsan-si, Gyeongsanbuk-do, 712-749, Korea. ' Bentley College, 175 Forest Street, Waltham, MA 02452-4705, USA

Abstract: There is both technological scepticism, for the most part in social science circles, and technical optimism, found often in the engineering and computing fields. Each perspective provides a partial view and therefore appears to be inadequate in providing a balanced examination of the characteristics of WBSS. The intention of this research is that, by considering both business and technical perspectives in developing and applying a WBSS configuration model, an initial step will have been taken toward a more balanced debate on the role of ICT in Web-Based Shopping, and more widely in electronic commerce in general.

Keywords: electronic commerce; e-commerce; web-based shopping systems; WBSS; configuration models; online shopping; ICT; information technology; communications; business perspective; technical perspective.

DOI: 10.1504/IJEB.2006.009154

International Journal of Electronic Business, 2006 Vol.4 No.1, pp.1 - 17

Published online: 07 Mar 2006 *

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