Title: Business process modelling linguistic approach application in public administration (self-governmental)

Authors: Jozef Stašák; Peter Schmidt

Addresses: Institute of Technology and Business, Okružní 10, 370 01 Ceské Budejovice, Czech Republic ' Faculty of Business Informatics, University of Economy, Dolnozemská 1, Bratislava, Slovak Republic

Abstract: The paper deals with an application of a linguistic approach to business process modelling implemented and operated within self-governmental institutions. The administration is considered to be the core process and the records management is denoted as the main process and a subject to be modelled, while a set of adequate rules and principles postulated via Ministry of Interior of the Slovak Republic are being respected, when providing those activities. The paper's theoretical part deals with explanation of terms and principles important for the above-mentioned type of modelling. The second paper's part which deals with practical aspects is concerned with records management business process linguistic modelling. Both of the above-mentioned parts create an integral part of records management expert system: (ES-RM) conceptual model, which creates basis adequate application programs, and should enable the ES-RM implementation and operation in practice.

Keywords: linguistic modelling; business process; records management; rules; expert system.

DOI: 10.1504/IJBPM.2018.090701

International Journal of Business Performance Management, 2018 Vol.19 No.2, pp.209 - 236

Received: 12 Dec 2015
Accepted: 08 Nov 2016
Published online: 27 Mar 2018 *

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