Title: The influence of technological factors on individual's intention towards knowledge sharing practice

Authors: Arif Abdelwhab Ali; P.D.D. Dominic

Addresses: Computer and Information Science Department, CIS, Universiti Teknologi Petronas, UTP, 31750 Tronoh, Perak, Malaysia ' Computer and Information Science Department, CIS, Universiti Teknologi Petronas, UTP, 31750 Tronoh, Perak, Malaysia

Abstract: Knowledge sharing has been receiving the highest concern among knowledge management processes. In fact, the practice of knowledge sharing in an organisation is influenced by employees' intention for sharing knowledge. This paper investigates the influence of knowledge sharing systems and Web 2.0 on the individual's intention for knowledge sharing. Likewise, this paper examines the impact of knowledge sharing intention on the practice of knowledge sharing in organisations, particularly in oil and gas industry. Accordingly, a model was proposed, and research hypotheses were developed. Data were collected using a survey method. Measurements were verified through reliability analysis. Preliminary statistical analysis were completed. Then, structural equation modelling approach was used to evaluate the research model and test the hypotheses. The findings indicated that both knowledge sharing systems and Web 2.0 platform positively influence knowledge sharing intention. Besides, the intention to share knowledge has a positive influence on the knowledge sharing practice within organisations.

Keywords: knowledge sharing; knowledge sharing intention; knowledge sharing practice; knowledge sharing systems; Web 2.0 technology.

DOI: 10.1504/IJBIS.2018.089860

International Journal of Business Information Systems, 2018 Vol.27 No.3, pp.331 - 348

Received: 25 Apr 2016
Accepted: 29 Jul 2016

Published online: 23 Jan 2018 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article