Title: An integrated management system: from various aspects of the literature to a maturity model based on the process approach

Authors: Mariyam Moumen; Houda Elaoufir

Addresses: Laboratory LASTIMI, Industrial Engineering Department, High School of Technology, CED-Mohammedia School of Engineer, Rabat, Morocco ' Laboratory LASTIMI, Industrial Engineering Department, High School of Technology, CED-Mohammedia School of Engineer, Rabat, Morocco

Abstract: Through this work, we will try at first, to provide a look at the literature to define the concept of integrated management system (IMS) and define the different approaches of study on the topic, a critical analysis of the different models, strategies and integration techniques will also be discussed. The results of this research confirm the usefulness to potential contribution and the development of a single model of IMSs following a continuous improvement PDCA approach, incorporating a set of quality, safety and environment tools at each stage of the implementation management systems. The IMS proposed, gathers three aspects and observes the following key standards: quality (ISO 9001), environment (ISO 14001) and occupational health and safety (OHSAS 18001)). The chosen integration is based on a conceptual model governed by a simple and consistent form of generic processes and requirements to be an adaptable model to all types and sectors of business. Finally we propose a set of performance indicators to effectively assess the production system in terms of cost, time, quality, safety and environment to achieve the optimal performance of IMS.

Keywords: quality; environment; safety and security; QSE; integrated management system; IMS; management systems standards; MSS.

DOI: 10.1504/IJPQM.2018.089157

International Journal of Productivity and Quality Management, 2018 Vol.23 No.2, pp.218 - 246

Available online: 18 Dec 2017 *

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