Title: Brand passion and its implication on consumer behaviour

Authors: Christine D'lima

Addresses: NMIMS ASMSOC, V.L. Mehta Road, Vile Parle (W), Mumbai, 400 056, India

Abstract: This paper tries to investigate the passion in literature and drives its way through theory where passion is a component of love and moves on to passion being a component of consumer behaviour in marketing, i.e., brand passion. Passion has been studied with regard to the intensity to love. This paper picks up the triangular theory of love by Sternberg (1986, 1997) to probe into the meaning of passion. While tracing this component the paper gradually progresses to how passion becomes a part of consumer behaviour and hence the passion extended to the brand. Thus, brand passion tantamount to the keenness, the fascination or even the fixation of a consumer for the beloved brand. Further, the author tries to outline a conceptual model with the antecedents to brand passion, i.e., loyalty, satisfaction and trust and the outcome of passion being word of mouth.

Keywords: passion; brand passion; trust; loyalty; word of mouth communication.

DOI: 10.1504/IJBFMI.2018.088627

International Journal of Business Forecasting and Marketing Intelligence, 2018 Vol.4 No.1, pp.30 - 42

Received: 10 Apr 2017
Accepted: 13 Jul 2017

Published online: 13 Dec 2017 *

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