Authors: Mohamed Syazwan Ab Talib; Mohd Amirul Rafiq Abu Rahim; Thoo Ai Chin; Abu Bakar Abdul Hamid
Addresses: Faculty of Management, University Teknologi Malaysia, 81310 Johor Bahru, Malaysia ' Institute for Mathematical Research, Universiti Putra Malaysia, 43400 Serdang, Malaysia ' Faculty of Management, University Teknologi Malaysia, 81310 Johor Bahru, Malaysia ' UTM International Business School, Universiti Teknologi Malaysia, 54100 Kuala Lumpur, Malaysia
Abstract: The purpose of this research is to examine the attributes of halal certification from the logistics managers' perspective. Specifically, the research seeks to measure the Malaysian logistics service providers' (LSP) perception on halal logistics certification. A survey was designed and gathered from logistics managers at 65 LSPs registered in Malaysia. Data were then analysed using descriptive and factor analysis methods. Results indicate that logistics managers in Malaysia have positive perceptions towards halal logistics certification, claiming that it is an essential tool to achieve greater performance and a way to increase the number of customers. Factor analysis identified logistics operation, productivity, industry acceptance, certification process, and knowledge as factors associated with halal logistics certification. The findings derived from this research further accentuate the significance of halal certification for the service industry, specifically logistics services. Additionally, this research supports the notion that halal certification is a critical success factor to halal logistics.
Keywords: halal; halal certification; halal logistics; logistics service provider; Malaysia.
International Journal of Logistics Economics and Globalisation, 2017 Vol.6 No.4, pp.311 - 331
Accepted: 19 Mar 2017
Published online: 20 Nov 2017 *