Title: Performance measurement and its recent challenge: a literature review

Authors: Yitagesu Yilma Goshu; Daniel Kitaw

Addresses: School of Mechanical and Industrial Engineering, Institute of Technology, Addis Ababa University, Addis Ababa, Ethiopia ' School of Mechanical and Industrial Engineering, Institute of Technology, Addis Ababa University, Addis Ababa, Ethiopia

Abstract: The purpose of this literature review is to identify the recent developmental changes in organisational performance measurement (PM) literature and identification of knowledge gaps in the field of PM. The review research pursued a systematic literature review technique and 73 articles have been reviewed. The review result has shown that there are three principal challenges that the field of PM literature should address to keep its developmental progress. First, there is lack of solid measurement theory (theories) that underpin performance measurement systems. Secondly, the necessary and sufficient conditions those performance measurement systems characteristics should fulfil are required to be sufficiently addressed. Moreover, there is inadequate due consideration of emerging PM and management subfields that could be resulted from changes in technological, global, natural and business trends. The result of this review research will have updated and additional input in the performance literatures and suggested future research directions.

Keywords: business performance; organisational performance; organisational performance measurement systems; performance measurement; performance measurement challenges; performance measurement systems; performance measures.

DOI: 10.1504/IJBPM.2017.087103

International Journal of Business Performance Management, 2017 Vol.18 No.4, pp.381 - 402

Received: 28 Jan 2016
Accepted: 19 May 2016
Published online: 06 Oct 2017 *

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