Title: Enabling IT for mass customisation: the IT architecture to support an extended enterprise offering mass-customised products

Authors: Joachim Warschat, Mehmet Kurumluoglu, Rita Nostdal

Addresses: Stuttgart Institute of Management and Technology (SIMT) and Fraunhofer-Institut fur Arbeitswirtschaft und Organisation (IAO), Nobelstrabe 12c, 70569 Stuttgart, Germany. ' Fraunhofer-Institut fur Arbeitswirtschaft und Organisation (IAO), Competence Centre R&D-Management, Nobelstrabe 12c, 70569 Stuttgart, Germany. ' Fraunhofer-Institut fur Arbeitswirtschaft und Organisation (IAO), Competence Centre R&D-Management, Nobelstrabe 12c, 70569 Stuttgart, Germany

Abstract: The transformation from mass-produced to mass-customised goods is challenging. Such a radical change in the product nature forces a revision of the processes and supporting Information Technology (IT) systems within an |Extended Mass Customising Enterprise|. Based on the processes for marketing, sales, design, production and distribution, an IT architecture in connection with all required IT systems and their specifications will be presented. Finally, a case study including the composition of standard business software tools to support the above-mentioned processes of an |Extended Mass Customising Enterprise| will be presented.

Keywords: extended mass customising enterprise; mass customisation; integrated information; information technology architecture; extended enterprise; IT integration; business process integration; virtual enterprise.

DOI: 10.1504/IJMASSC.2006.008632

International Journal of Mass Customisation, 2006 Vol.1 No.2/3, pp.394 - 401

Available online: 12 Jan 2006 *

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