Title: E-commerce implementation challenges: small to medium-sized versus large organisations

Authors: Mahmoud M. Yasin, Andrew J. Czuchry, Maria Gonzales, Paul E. Bayes

Addresses: Department of Management and Marketing, East Tennessee State University, P.O. Box 70619, Johnson City, TN 37614, USA. ' East Tennessee State University, P.O. Box 70619, Johnson City, TN 37614, USA. ' East Tennessee State University, P.O. Box 70619, Johnson City, TN 37614, USA. ' Department of Accountancy, East Tennessee State University, P.O. Box 70710, Johnson City, TN 37614, USA

Abstract: E-commerce offers business organisations significant operational and strategic opportunities. However, the implementation of effective e-commerce-based business models is not without serious organisational technological challenges. Some of these challenges tend to hinder the implementation of e-commerce in small to medium-sized organisations. The objective of this research is to shed some light on these challenges. Based on the results of this study, some lessons learned and their practical implications are underscored.

Keywords: e-commerce practices; electronic commerce; planning; benefits; implementation; organisation size; SMEs; large organisations; e-commerce business models.

DOI: 10.1504/IJBIS.2006.008599

International Journal of Business Information Systems, 2006 Vol.1 No.3, pp.256 - 275

Published online: 10 Jan 2006 *

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