Title: A systematic approach to identify the critical factors of Taiwan International Logistics: a grey relational approach

Authors: Tzong-Ru Lee; Kris M.Y. Law; Dan-Ching Huang; Meng-Juan Pan

Addresses: Marketing Department, National Chung Hsing University, Management Building, Room 766, 145 Xingda Rd., South Dist., Taichung City 402, Taiwan ' Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, 11 Yuk Choi Rd., Hung Hom, Kowloon, Hong Kong ' Marketing Department, National Chung Hsing University, Management Building, Room 766, 145 Xingda Rd., South Dist., Taichung City 402, Taiwan ' Marketing Department, National Chung Hsing University, Management Building, Room 766, 145 Xingda Rd., South Dist., Taichung City 402, Taiwan

Abstract: Globalisation of trade caused an increase in competition and forced Taiwan to expand its logistical operation beyond the Asia-Pacific. In order to be able to improve its logistical operation, Taiwan needs to know its current competence level compared to its neighbouring nations. In an attempt to justify the performance of Taiwan International Logistics (TIL), World Bank's logistics performance index was first used to identify TILs current competence. Grey relation analysis was then used to analyse TIL with reference to its infrastructure and timeliness. Six critical factors were obtained and these factors were used to identify TILs current problems as well as offer direction for future advancement.

Keywords: grey relational analysis; GRA; Taiwan International Logistics; TIL.

DOI: 10.1504/IJIL.2017.085249

International Journal of Innovation and Learning, 2017 Vol.22 No.1, pp.66 - 86

Available online: 07 Jul 2017

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