Title: Design for Six Sigma and value creation

Authors: Kai Yang

Addresses: Department of Industrial and Manufacturing Engineering, Wayne State University, Detroit, MI 48322, USA

Abstract: The essence of Six Sigma can be summarised in two sentences: 1. Do the right things; 2. Do things right. |Do the right things| means creating superb designs for the product or service. |Do things right| means creating and maintaining highly consistent performance for both products/services, as well as the process. Six Sigma is not only the strategy for variation and cost reduction, but should also be a strategy for creating value for customers and businesses. In this paper, we will illustrate that many tools, such as value engineering, Theory of Inventive Problem Solving (TRIZ), and process management, can be integrated into Design for Six Sigma practice to create high value products and services.

Keywords: design for six sigma; DFSS; value creation; customer value; value engineering; theory of inventive problem solving; TRIZ; process management; business excellence; lean six sigma; six sigma strategy.

DOI: 10.1504/IJSSCA.2005.008502

International Journal of Six Sigma and Competitive Advantage, 2005 Vol.1 No.4, pp.355 - 368

Published online: 24 Dec 2005 *

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