Title: A Knowledge Management system framework for governmental regulating processes

Authors: Wajee Teswanich, Chutiporn Anutariya, Vilas Wuwongse

Addresses: Information Technology Department, Office of the Securities and Exchange Commission, 15th Floor, Diethelm Towers B, 93/1 Wireless Road, Lumpini, Patumwan, Bangkok 10330, Thailand. ' Computer Science Program, School of Information and Communication Technology, Shinawatra University, Samkok, Bangtoey, Pathumthani 12160, Thailand. ' Computer Science and Information Management Program, School of Advanced Technologies, Asian Institute of Technology, Km. 42 Phaholyothin Road, Klong Luang, Pathumthani 12120, Thailand

Abstract: In the domain of e-government, knowledge plays an important role in enhancing the effectiveness of e-government service provision, administrative processes and regulating processes. It comprises four kinds: terminological (or ontological), factual, empirical and regulatory. With an emphasis on governmental regulating processes, this paper proposes a framework for the modelling and management of as well as reasoning with these four types of knowledge by means of prominent Semantic Web languages, namely RDF and OWL. Moreover, the framework provides additional descriptive facilities on top of such languages by employment of XML Declarative Description (XDD) theory; hence, enabling semantic representation of arbitrary axioms, rules and constraints the key components in regulatory knowledge. Examples from a prototype of a Knowledge Management (KM) system for the regulating process of the Securities and Exchange Commission of Thailand are presented. They can also be applied to other regulatory agencies.

Keywords: knowledge management; KM; knowledge representation; governmental regulating processes; XML Declarative Description; XDD; e-government; electronic government; ontology; government regulation; RDF; OWL semantic representation; Thailand; semantic web; modelling.

DOI: 10.1504/EG.2006.008492

Electronic Government, an International Journal, 2006 Vol.3 No.1, pp.56 - 73

Published online: 23 Dec 2005 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article