Title: Assessing the risk of K-loss within CoPs: the 'Knowledge Critical Grid' model applied within the Belgian TSO

Authors: Benoît Bernard

Addresses: Human and Organizational Factors, Bel V, Belgian TSO, Rue Walcourt 148, B-1070 Brussels, Belgium

Abstract: Organisations lose knowledge. Considering knowledge as a valuable asset, attention must be paid to the risk of losing it. The contribution of this paper is to propose a model - the Knowledge Critical Grid (KCG) - that aims at assessing the risk of knowledge loss. Applied within the Belgian TSO, this model focuses on community-of-practices and network issues. Grounded on five knowledge issues, the KCG intends to assess the knowledge volatility and vulnerability levels of an organisation and define the best relevant knowledge management actions.

Keywords: knowledge management; knowledge loss; knowledge critical grid; community-of-practices; Technical Safety Organisation; regulatory body.

DOI: 10.1504/IJNKM.2017.084126

International Journal of Nuclear Knowledge Management, 2017 Vol.7 No.1, pp.25 - 36

Received: 23 Oct 2014
Accepted: 05 Jan 2015

Published online: 13 May 2017 *

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