Title: A longitudinal study of user perceptions of information quality of Chinese users of the internet

Authors: Barbara D. Klein; Yi Maggie Guo; Chunyue Zhou

Addresses: College of Business, University of Michigan-Dearborn, 19000 Hubbard Drive, Dearborn, MI 48126, USA ' College of Business, University of Michigan-Dearborn, 19000 Hubbard Drive, Dearborn, MI 48126, USA ' College of Electronics and Information Engineering, Beijing Jiaotong University, Haidian District, ShangyuanCun #3, Beijing 100044, China

Abstract: More than a half billion people use the internet in China, and the environment in which these users work, study, and play using the internet is a rapidly changing one. User perceptions of the quality of information accessed through the internet and through more traditional sources of information may shift over time as the underlying social, cultural, and political environment changes. This study reports the results of a longitudinal survey study of perceptions of information quality of young adults using the internet in China. Results suggest that perceptions of the information quality of internet-based information have shifted more from 2007 to 2012 than perceptions of traditional text sources of information. Implications of the findings for researchers, educators, and information providers are discussed.

Keywords: information quality; user perceptions; Chinese users; internet users; longitudinal research; China; young adults; internet information.

DOI: 10.1504/IJIQ.2016.083110

International Journal of Information Quality, 2016 Vol.4 No.2, pp.98 - 123

Received: 09 May 2014
Accepted: 09 Jul 2015
Published online: 21 Mar 2017 *

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