Title: Supply chain resilience and internal integration: an empirical examination of different visibility categories

Authors: Santanu Mandal

Addresses: Department of Operations and IT, IBS, Hyderabad, India

Abstract: Supply chains need to be resilient to fight back the increasing environmental uncertainties. The current study complements the growing literature on resilience by exploring the influence of different visibility types on the development of supply chain resilience and how the same affects supply chain performance. Further, the current investigation explores the inter-relationship between different visibility types and their dominant role in the development of supply chain resilience. Further, our investigation has considered the moderating influence of internal integration on the proposed linkages between different visibility types and supply chain resilience. Survey-based data collected from 207 supply chain professionals largely support the proposed relationships. It has been observed that internal integration positively moderates the relationships between supply, market and demand visibility with supply chain resilience.

Keywords: supply chain resilience; demand visibility; supply visibility; market visibility; technological visibility; environmental visibility; supply chain management; SCM; internal integration; supply chain performance.

DOI: 10.1504/IJBPM.2017.083076

International Journal of Business Performance Management, 2017 Vol.18 No.2, pp.216 - 235

Received: 29 Jul 2015
Accepted: 28 Feb 2016

Published online: 20 Mar 2017 *

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