Title: An empirical study of coordination practices in supply chain of Indian manufacturing firms

Authors: Rajendra Kumar Shukla; Dixit Garg; Ashish Agarwal

Addresses: Department of Mechanical and Automation Engineering, Amity University, Noida 201301, Uttar Pradesh, India ' Department of Mechanical Engineering, National Institute of Technology, Kurukshetra, Harayana 136119, India ' School of Engineering and Technology, Indira Gandhi National Open University, New Delhi 110068, India

Abstract: Various supply chain coordination issues influencing coordination and performance of supply chain have been discussed in this article. Hypotheses have been proposed to understand the impact of coordination issues on supply chain performance. Proposed hypotheses are tested by data collected through a questionnaire survey from Indian manufacturing companies. Research findings determine the relationship among important issues of supply chain coordination. It has been observed from current research that knowledge sharing, collective learning, sharing of plans and schedules require high level of information sharing. Information technology also assists in sharing quick and huge information among the trading partners. Therefore, a strategy should be formulated to boost information sharing among the supply chain partners. Further findings show that top management commitment, flexibility, incentive mechanisms, building partnership and trust, conducting meetings and providing technical assistance to chain members are supportive to advance coordination and improve performance of supply chain.

Keywords: supply chain coordination; questionnaire survey; hypothesis; coordination issues; performance indicators; supply chain management; SCM; India; manufacturing industry; supply chain performance; knowledge sharing; collective learning; information sharing; information technology; top management commitment; flexibility; incentive mechanisms; partnership building; trust; conducting meetings; technical assistance.

DOI: 10.1504/IJPQM.2017.082635

International Journal of Productivity and Quality Management, 2017 Vol.20 No.3, pp.291 - 315

Received: 10 Apr 2015
Accepted: 02 Jul 2015

Published online: 20 Feb 2017 *

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