Title: An alternative methodology for Delphi-type research in IS key issues studies

Authors: She-I Chang

Addresses: Department of Accounting and Information Technology, National Chung Cheng University, 168 University Road, Min-Hsing, Chia-Yi 621, Taiwan

Abstract: A commonly used research methodology for identifying and explicating IS key issues is the Delphi method. Through reference to a recently completed study of major issues relating to an Enterprise Resource Planning (ERP) system in the public sector, this paper describes an alternative Delphi-based methodology that addresses previously identified shortcomings of the traditional Delphi approach. More specific objectives of this paper are: to surface and address important issues in relation to the application of the Delphi method; to present a detailed description of the process for adapting and applying the alternative methodology described herein; and ultimately, to discuss the merits and shortcomings of the alternative methodology.

Keywords: Delphi method; information systems; key issues; enterprise resource planning; ERP life cycle; qualitative data analysis; public sector.

DOI: 10.1504/IJMED.2006.008247

International Journal of Management and Enterprise Development, 2006 Vol.3 No.1/2, pp.147 - 168

Published online: 25 Nov 2005 *

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