Title: An exploratory case study on cloud ERP implementation

Authors: Chandrakumar Thangavel; Parthasarathy Sudhaman

Addresses: Department of Computer Applications, Thiagarajar College of Engineering, Madurai, India ' Department of Computer Applications, Thiagarajar College of Engineering, Madurai, India

Abstract: Enterprise resource planning (ERP) software systems can supply enterprise benefits such as real-time facts and figures availability, advanced visibility, and expanded task automation. Hence this study to establish the four crucial technical factors, from software engineering perspective, determining the performance of cloud ERP software found from the literature. The primary purpose of this paper is to validate these factors in an organisation with successful cloud ERP software system. An exploratory case study was conducted to study these research issues. The case study consisted of a survey and interview at one large organisation with cloud ERP software system. The statistical analysis done on the collected data gives a great deal of support to all the four formulated hypotheses in this study. This gives a conclusion that the crucial technical factors for cloud ERP software implementation are one and the same in literature and the companies with successful cloud ERP software implementation.

Keywords: software engineering; enterprise resource planning; cloud ERP implementation; cloud computing; software process; customisation; metrics; information systems; case study.

DOI: 10.1504/IJICT.2017.082083

International Journal of Information and Communication Technology, 2017 Vol.10 No.2, pp.148 - 161

Accepted: 13 Oct 2014
Published online: 11 Jan 2017 *

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