Title: Risk management maturity in large complex rail projects: a case study

Authors: Khim Teck Yeo; Yingtao Ren; Yingju Ren

Addresses: Division of Systems and Engineering Management, School of Mechanical and Aerospace Engineering, Nanyang Technological University, 50 Nanyang Avenue, 639798, Singapore ' Manhattan Associates, Inc., 2300 Windy Ridge Parkway Southeast, Atlanta, GA 30339, USA ' The Institute of Nuclear and New Energy Technology, Tsinghua University, Beijing 102201, China

Abstract: In this paper, we study the risk management practices in a large complex mass rapid transit construction project undertaken by the relevant government authority in Singapore. A project risk management capability maturity model has been developed and applied in the study. The model consists of ten capability areas namely, organisation culture, stakeholder coalition, leadership, organisation structure and support, risk planning and identification, risk analysis, risk mitigation, process integration and improvement, project management process, and technology. The client organisation has a comprehensive safety and risk management system, which includes life cycle risk management, risk register and documentation, site risk meetings, and so on. Overall, the case organisation shows a high level of risk management capability maturity derived purposeful learning and practices. Specific strengths as well as areas of weaknesses are identified and ranked, and opportunities for further improvement are suggested.

Keywords: complex products; complex systems; capability maturity model; CMM; project risk management; PRM; mass rapid transit system; public transport; complex rail projects; case study; construction projects; Singapore; rail construction; organisational culture; stakeholder coalition; leadership; organisational structure; organisational support; risk planning; risk identification; risk assessment; risk mitigation; process integration; process improvement; project management; technology; safety management.

DOI: 10.1504/IJPOM.2016.081674

International Journal of Project Organisation and Management, 2016 Vol.8 No.4, pp.301 - 323

Received: 29 Jun 2013
Accepted: 13 Mar 2014

Published online: 20 Jan 2017 *

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