Title: An empirical study for finding factors that would optimise productivity and quality in IT business
Authors: Sanjay Mohapatra
Addresses: Xavier Institute of Management, 105, Gagan Awaas Apartment, Gajapati Nagar, Bhubaneswar, 751005, India
Abstract: This research identifies parameters that would have combined effect on productivity and quality. There have been several studies on finding factors for productivity. But factors that would affect quality of deliverables and productivity need to be studied as we cannot ignore quality while increasing productivity. For the research, primary data from 136 software projects were analysed and multiple regression as a method with due diligence was applied to analyse the relationships. It was found that level of application complexity, experience in technology, training, level of client support, availability of testing tools and quality of document management system significantly affect productivity while only experience in domain and availability of testing tools significantly affect defect density (quality measure) in software development projects.
Keywords: productivity; quality; software engineering; software development projects; statistical modelling; optimisation; multiple regression; application complexity; technology experience; training; client support; testing tools; document management.
International Journal of Productivity and Quality Management, 2017 Vol.20 No.2, pp.169 - 196
Received: 09 May 2015
Accepted: 05 Jun 2015
Published online: 10 Jan 2017 *