Title: Comparing the approaches of small, medium, and large organisations in achieving IT and business alignment

Authors: Muhammad Rifki Shihab; Ikhsan Rahardian

Addresses: Faculty of Computer Science, Universitas Indonesia, Kampus UI Depok, 16424, Indonesia ' Faculty of Computer Science, Universitas Indonesia, Kampus UI Depok, 16424, Indonesia

Abstract: This research aims to identify whether small, medium and large organisations employ different approaches in achieving IT and business alignment. The strategic alignment maturity (SAM) model was utilised as the basis for evaluation. The respondents of this research were 107 different organisations representing small, medium and large businesses with diverse industry backgrounds ranging from those in creative industries to those in manufacturing, computing, and even telecommunication providers. Through six different ANOVA tests, this research has confirmed that organisations of different scales significantly differ in the way they approach alignment. Furthermore, this research looked deeper using multiple comparisons and analysed whether the three organisational scales employ the SAM model dimensions and their attributes differently. The results were akin, in almost all cases, small and medium sized organisations shared the same approaches towards attaining alignment with each other, and differed when compared to the approaches of large organisations.

Keywords: IT alignment; information technology; strategic alignment maturity model; IT governance; small organisations; medium organisations; small and medium-sized enterprises; SMEs; large organisations; analysis of variance; ANOVA; business alignment.

DOI: 10.1504/IJBIS.2017.081449

International Journal of Business Information Systems, 2017 Vol.24 No.2, pp.227 - 241

Received: 11 Apr 2015
Accepted: 15 Jul 2015

Published online: 09 Jan 2017 *

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