Title: Enhancing reliability and quality for SMEs in India by using failure mode effect analysis and total productive maintenance

Authors: Sachin N. Waghmare; D.N. Raut; S.K. Mahajan; S.S. Bhamare

Addresses: Production Engineering Department, Veermata Jijabai Technological Institute (VJTI), Matunga, Mumbai, Maharashtra 400019, India ' Production Engineering Department, Veermata Jijabai Technological Institute (VJTI), Matunga, Mumbai, Maharashtra 400019, India ' Directorate of Technical Education, Mumbai, Maharashtra Government, India ' RBTE, Pune, Maharashtra Government, India

Abstract: The globalisation of markets, growth of customers' expectations, widening competition puts pressure on SMEs in India. To withstand with such issues and contend with large and global enterprises, SMEs need to implement inventive approaches in their operations. This study has empirically tested the effect of critical faults for machinery manufacturing such as equipment problem, procedure problem, personnel error, and design problem, training deficiency, and management problem, external phenomena and TPM pillars such as 5S, autonomous maintenance, continuous improvement (kaizen), planned maintenance, quality maintenance, education and training, safety, health environment control on SMEs in India. A survey was carried out on a sample of 473 manufacturing SMEs operating in the manufacture of machinery and equipment, packaging, automobile, chemical, food processing and metal processing in India. The Statistical Package for Social Sciences version 16 and scilab 5.3.3 is used to analyse data obtained. The hypotheses are tested and a generic model of FMEA and TPM is proposed for SMEs in India to improve their reliability and quality.

Keywords: equipment faults; procedural faults; personnel errors; design faults; training deficiency; management problems; external phenomena; TPM pillars; manufacturing SMEs; India; SME reliability; SME quality; failure mode and effects analysis; FMEA; total productive maintenance; 5S; autonomous maintenance; continuous improvement; kaizen; planned maintenance; quality maintenance; education and training; health and safety; small and medium-sized enterprises.

DOI: 10.1504/IJICBM.2017.080759

International Journal of Indian Culture and Business Management, 2017 Vol.14 No.1, pp.44 - 64

Received: 02 Sep 2015
Accepted: 26 Dec 2015
Published online: 06 Dec 2016 *

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