Authors: Ruwan Abeysekera; Dean Patton; Andy Mullineux
Addresses: Business School, Bournemouth University, UK ' Business School, Bournemouth University, UK ' Business School, Bournemouth University, UK
Abstract: Recent developments in service literature highlight the importance of co-production between the firm and the client in order to create value. This paper presents a model of co-production within the context of microfinance provision and investigates the dyadic relationship between trainers from microfinance institutions (MFIs) and the owner-managers of micro and small enterprises (MSEs). The paper develops a model that identifies the factors that facilitate co-production between trainers and owner-managers. It also goes on to examine how these factors foster the outcomes that ensue for the businesses and MFIs concerned. The model offers researchers a framework for empirical studies in the microfinance setting. Furthermore, microfinance policy makers can use this model to formulate strategies that offer numerous benefits to both MFIs and owner-managers.
Keywords: co-production; microfinance institutions; MFIs; business training; micro and small enterprises; MSEs; entrepreneurship; owner-managers; clients; trainers; developing countries; microenterprises; small firms.
World Review of Entrepreneurship, Management and Sustainable Development, 2017 Vol.13 No.1, pp.52 - 68
Available online: 15 Nov 2016 *Full-text access for editors Access for subscribers Purchase this article Comment on this article