Title: Benefits of e-governance implementation in physical infrastructure development at the local government level

Authors: Edward Ayebeng Botchway; Ezer Osei Yeboah-Boateng; Titus Ebenezer Kwofie

Addresses: Department of Architecture, Kwame Nkrumah University of Science and Technology, Private Mail Bag, Kumasi, Ghana ' Ghana Technology University College, Private Mail Bag 100, Accra-North, Ghana ' Department of Architecture, Kwame Nkrumah University of Science and Technology, Private Mail Bag, Kumasi, Ghana

Abstract: The digital age has brought about a paradigm shift of information and data processing all over the world and Ghana has had its fair share of this development. Many systems and strategies have been implemented towards improving development of infrastructure at the local government level in Ghana. E-governance is one of such systems which has been initiated towards improvement and effective management of the various assemblies. This paper is aimed at assessing the benefits of e-governance at the local government level in Ghana using Ashanti Region as a case study. Using both the qualitative and quantitative approach to data gathering, it was revealed that e-government is beneficial not only to the government but also to citizens, businesses and employees as well. Among the benefits noted include convenience, cost effectiveness, easy access to data/information, and improvement in internal efficiency, improvement in local democracy and improvement in information for growth of local economy and better external relations.

Keywords: benefits; ICT4AD; ICT for Accelerated Development; e-governance implementation; electronic governance; infrastructure development; local government; Ghana; e-government; electronic government.

DOI: 10.1504/EG.2016.080441

Electronic Government, an International Journal, 2016 Vol.12 No.4, pp.395 - 405

Received: 17 Dec 2015
Accepted: 02 Sep 2016

Published online: 22 Nov 2016 *

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