Title: Performance evaluation of education system with human capital approach by data envelopment analysis and TOPSIS - with a case study

Authors: Mahdi Karbasian; Bijan Khayambashi; Mohammad Mehdi Tavakoli

Addresses: Department of Industrial Engineering, Malek-e-Ashtar University of Technology, Shahinshahr, Isfahan, Iran ' Department of Industrial Engineering, Malek-e-Ashtar University of Technology, Shahinshahr, Isfahan, Iran ' Department of Industrial Engineering, Najafabad Branch, Islamic Azad University, Najafabad, Iran

Abstract: In recent years, the economic crisis has increased competition among organisations. For this reason, organisations seek to achieve competitive advantage for themselves in this condition. In each organisation, the intangible asset is an important factor that organisations try to increment it and lead toward others through it. Increasing the level of human capital and managing it correctly will enhance personnel's organisational commitment and lead organisation to obtain their goals easily. Due to significance of human capital management, in this study, departments of Malek-Ashtar University of Technology are evaluated using data envelopment analysis (DEA). For this purpose, the drivers of human capital management and the organisational commitment are considered as input and output respectively, and the departments are evaluated via BCC input-oriented model. Then, they are evaluated considering each driver of human capital and its' enforcement actions; results are analysed via statistical analysis. Eventually, the departments are ranked by TOPSIS. The results indicate that the Department of Electrical Engineering, Material Engineering and Sciences are efficient and the Department of Sciences is the best department based on TOPSIS results. In addition, correlation analysis shows the direct correlation between the results of performance evaluation and each human capital management approach.

Keywords: human capital management; organisational commitment; DEA; data envelopment analysis; TOPSIS; performance evaluation; higher education; case study; departmental ranking; university departments; efficiency.

DOI: 10.1504/IJMIE.2016.079367

International Journal of Management in Education, 2016 Vol.10 No.4, pp.414 - 432

Received: 04 Feb 2016
Accepted: 10 Feb 2016

Published online: 22 Sep 2016 *

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