Title: Determining the effect of organisational culture on knowledge management for SMEs in Malaysia

Authors: C.A. Malarvizhi; Mah Chee Tiang; Abdullah Al-Mamun; Nursalihah Ahmad Raston

Addresses: Faculty of Management, Multimedia University, Cyberjaya, Selangor, Malaysia ' Faculty of Management, Multimedia University, Cyberjaya, Selangor, Malaysia ' Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan, Malaysia ' Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan, Malaysia

Abstract: The primary objective of this study is to examine the association between organisational culture and knowledge sharing for SMEs in Malaysia. This study used a cross-sectional design and a self-administered questionnaire to collect quantitative data from 150 owner-managers of SMEs broadly located in Selangor, Perak, Sabah, and Sarawak. Findings of this study showed that organisational structure, knowledge workers, leadership, and process change play a significant positive role in the development of knowledge management among the SMEs in Malaysia. SMEs, therefore, focus on promoting a favourable environment to build up knowledge workers, as well as practice democratic leadership, design appropriate reward system, and improve their ability to adapt to the changes in order to survive in today's competitive business environment.

Keywords: organisational culture; knowledge management; SMEs; Malaysia; small and medium-sized enterprises; organisational structure; knowledge workers; leadership; process change; reward systems.

DOI: 10.1504/IJBIR.2016.078874

International Journal of Business Innovation and Research, 2016 Vol.11 No.3, pp.363 - 376

Received: 15 Feb 2014
Accepted: 11 May 2014

Published online: 04 Sep 2016 *

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