Title: Mental workload's influence on job performance for the high-speed railway drivers - job satisfaction as mediator

Authors: Hong Zhou; Long Ye; Daqing Gong

Addresses: School of Economics and Management, Beijing Jiaotong University, Beijing, China ' School of Economics and Management, Beijing Jiaotong University, Beijing, China ' School of Economics and Management, Beijing Jiaotong University, Beijing, China

Abstract: The high-speed railway drivers' job performance directly affects the safe operation of the high-speed railway. With the job satisfaction as mediator, this paper builds the relational model of mental workload and job performance, investigates the impact of mental workload on job performance of the high-speed railway drivers. The results show that the mental workload of high-speed railway drivers negatively affects job performance through the job satisfaction directly, and it will have the great significance for improving the job performance and safety management of the high-speed railway drivers.

Keywords: high-speed trains; train drivers; mental workload; job performance; job satisfaction; mediating effect; high-speed railways.

DOI: 10.1504/IJSTM.2016.078535

International Journal of Services Technology and Management, 2016 Vol.22 No.3/4/5, pp.287 - 300

Received: 06 Jan 2016
Accepted: 31 Mar 2016
Published online: 22 Aug 2016 *

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