Title: Factors affecting smart phone web-dependence anxiety for the travellers

Authors: Hui-Jen Yang; Yun-Long Lay

Addresses: Department of Information Management, National Chin-Yi University of Technology, No. 57, Sec. 2, Zhongshan Rd., Taiping Dist., Taichung 41170, Taiwan ' Department of Electronic Engineering, National Chin-Yi University of Technology, No. 57, Sec. 2, Zhongshan Rd., Taiping Dist., Taichung 41170, Taiwan

Abstract: With the prevalence of smart phones, people are relying more and more on smart phone facilities. However, smart phone users may suffer from what can be termed 'smart phone web-dependence anxiety' when they do not have internet access while going abroad. In this study, factors affecting such smart phone web-dependence anxiety are explored. A questionnaire method was applied and travellers were the respondents in the sample. The results found that technology characteristics have significantly impacted adoption interest and task-technology fit. Task characteristics have a significant impact on the task-technology fit, but not on individual capability. Adoption interest and task-technology fit have a significant impact on smart phone web-dependence. Furthermore, web-dependence loss moderates the relationship between web-dependence and web-dependence anxiety. The results can explain the factors affecting smart phone web-dependence anxiety for travellers. The results can be extended beyond travellers in further research on smart-phone web-dependence. The implications are discussed in this study.

Keywords: technology characteristics; individual capability; task-technology fit; task characteristics; adoption interest; smartphones; web dependence anxiety; internet access abroad; travellers.

DOI: 10.1504/IJICT.2016.076791

International Journal of Information and Communication Technology, 2016 Vol.8 No.4, pp.389 - 404

Received: 09 Jun 2014
Accepted: 04 Nov 2014

Published online: 26 Mar 2016 *

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