Title: Introducing digital pulse as a deviation management methodology for dental product development and production

Authors: Onur Kaya; Timo Kero; Dag Bergsjö

Addresses: Department of Product and Production Development, Chalmers University of Technology, 412 96 Gothenburg, Sweden ' Geometry and Integration Department, Semcon Sweden AB, Lindholmsallen 2, 417 80 Gothenburg, Sweden ' Department of Product and Production Development, Chalmers University of Technology, 412 96 Gothenburg, Sweden

Abstract: Pulse methodology is a lean deviation management methodology that helps to visualise the deviations using visualisation artefacts (e.g., white boards and TVs) and frequent meetings for internal synchronisations within a company. The purpose of this study is to fill the gap within the lean literature about teaching and introducing pulse methodology. It presents a case study where digital pulse methodology was introduced to a customer-order-driven product development and production company within the dental device industry to help the company efficiently manage the deviations arising from daily operations so that it becomes more lean by visualising important data and capturing and reusing knowledge. The presented case study and the conclusions will be useful for researchers, companies, and consultants who want to try out pulse methodology or understand the implementation process.

Keywords: lean tools; lean methods; lean management; visualisation; visual management; visual tools; pulse methodology; disturbance management; daily management; information systems; technology transfer; enterprise computing; innovation diffusion; shared workspace systems; dental product development; dental device production; dental devices; knowledge capture; knowledge reuse.

DOI: 10.1504/IJLER.2015.076661

International Journal of Lean Enterprise Research, 2015 Vol.1 No.4, pp.351 - 372

Available online: 19 May 2016 *

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