Article: Research on the personalised QoE evaluation method for HTTP mobile streaming Journal: International Journal of Communication Networks and Distributed Systems (IJCNDS) 2016 Vol.16 No.3 pp.197 - 214 Abstract: The demand of HTTP mobile streaming services over mobile networks has been increasing drastically in recent years. QoE evaluation and optimisation technologies play a crucial role for the operators in the competitive market. However, due to the complexity and diversity of user behaviour, only the factors in the network and application layers are considered in most of the current QoE evaluation methods. In this paper, we focus on personalised QoE evaluation method based on user behaviours for HTTP mobile streaming services. We propose a QoE evaluation method based on feedbacks sent from the users on purpose. Then we propose a method based on users' unconscious feedbacks, for example, the number of users operations during their viewing session. The evaluated QoE by proposed methods is much closer to the users' actual feelings than traditional methods, which verifies the optimality of our proposed scheme. Inderscience Publishers - linking academia, business and industry through research

Title: Research on the personalised QoE evaluation method for HTTP mobile streaming

Authors: Wen'an Zhou; Yajun Huang; Shipeng Yu; Liyan You; Yu Du

Addresses: School of Computer Science, Beijing University of Posts and Telecommunications, 100876, Beijing, China ' School of Computer Science, Beijing University of Posts and Telecommunications, 100876, Beijing, China ' School of Computer Science, Beijing University of Posts and Telecommunications, 100876, Beijing, China ' School of Computer Science, Beijing University of Posts and Telecommunications, 100876, Beijing, China ' School of Computer Science, Beijing University of Posts and Telecommunications, 100876, Beijing, China

Abstract: The demand of HTTP mobile streaming services over mobile networks has been increasing drastically in recent years. QoE evaluation and optimisation technologies play a crucial role for the operators in the competitive market. However, due to the complexity and diversity of user behaviour, only the factors in the network and application layers are considered in most of the current QoE evaluation methods. In this paper, we focus on personalised QoE evaluation method based on user behaviours for HTTP mobile streaming services. We propose a QoE evaluation method based on feedbacks sent from the users on purpose. Then we propose a method based on users' unconscious feedbacks, for example, the number of users operations during their viewing session. The evaluated QoE by proposed methods is much closer to the users' actual feelings than traditional methods, which verifies the optimality of our proposed scheme.

Keywords: HTTP mobile streaming; user behaviour; personalisation; personalised QoE; quality of experience; QoE evaluation; optimisation; user feedback.

DOI: 10.1504/IJCNDS.2016.076649

International Journal of Communication Networks and Distributed Systems, 2016 Vol.16 No.3, pp.197 - 214

Received: 11 Feb 2015
Accepted: 30 Aug 2015
Published online: 18 May 2016 *

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Title: Research on the personalised QoE evaluation method for HTTP mobile streaming

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