Title: Measuring direct and indirect effects of key competencies on effectiveness of technical managers using structural equation model

Authors: Yogesh N. Naik; Monika Bisht

Addresses: Research and Innovation, IGATE Global Solutions Ltd., A/501, Rustomjee Residency, J.S. Road, Dahisar (West), Mumbai – 400096, Maharashtra, India ' Department of Management, Birla Institute of Technology, A-7, A Block, Sector 1, Noida – 201301, Uttar Pradesh, India

Abstract: With the advent of technology, the role of technical managers has been keenly researched. Technology industries, such as information technology (IT) industry, award special significance to the role of technical managers. By analysing a sample size of 520 technical managers in 19 IT organisations in India, this empirical study offers six key competencies directly or indirectly affecting effectiveness. The extent of effect is measured along with inter-relationships using structural equation modelling (SEM) method. This study possibly offers for the first time, a focused take on effectiveness of technical mangers in IT industry. The objective of this study is to measure the effect of constituent competencies and provide theoretical and managerial implications. The findings from this study will help organisations in selection and development of techno-managerial talent. It will also help individuals towards self-realisation and self-development in achieving effectiveness.

Keywords: emotional intelligence; technical managers; information technology; managerial effectiveness; exploratory factor analysis; EFA; structural equation modelling; SEM; direct effects; indirect effects; key competencies; technical management; India; management competencies.

DOI: 10.1504/IJPQM.2016.075704

International Journal of Productivity and Quality Management, 2016 Vol.18 No.1, pp.34 - 52

Received: 11 Sep 2014
Accepted: 25 Oct 2014

Published online: 01 Apr 2016 *

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