Title: The correlation effects between recruitment, selection, training, development and employee stress, satisfaction and commitment: findings from a survey of 30 hospitals in India

Authors: Neha Saxena; Himanshu Rai

Addresses: Uttar Pradesh Technical University, IET Campus, Sitapur Road, Lucknow, Uttar Pradesh 226021, India ' MISB Bocconi, 9th Floor, Hiranandini Knowledge Park Powai, Mumbai – 400076, Maharashtra, India

Abstract: The paper explores the correlation effects of recruitment, selection, training and development in public and private hospitals of India. The data was collected using a questionnaire survey method from the medical staff including doctors, nurses and administrators of 30 (15 private and 15 government) hospitals in India. The data was analysed using statistical measures like descriptive statistics, correlation and regression. The results revealed that the public hospital employees were more satisfied with their recruitment and selection process, less committed to their organisation and experienced lower levels of occupational stress than the employees of private hospitals. Furthermore, the healthcare personnel who were satisfied with the recruitment, selection, training and development process were also found to be satisfied with their job and career. These persons are more committed to their organisation and experienced lower levels of occupational stress.

Keywords: hospital recruitment; employee selection; training and development; public healthcare; private healthcare; questionnaire survey; India; employee stress; employee satisfaction; employee commitment; hospitals; hospital employees.

DOI: 10.1504/IJHTM.2015.074555

International Journal of Healthcare Technology and Management, 2015 Vol.15 No.2, pp.142 - 161

Accepted: 22 Nov 2015
Published online: 05 Feb 2016 *

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