Title: A methodology to support a concerted approach when the context is non-collaborative

Authors: Maria Franca Norese; Roberto Galliano; Diana Rolando

Addresses: Department of Management and Production Engineering – DIGEP, Politecnico di Torino, Corso Duca degli Abruzzi 24, 10129, Turin, Italy ' Finpiemonte S.p.A., Galleria San Federico 54, 10121, Turin, Italy ' Architecture and Design Department – DAD, Politecnico di Torino, Viale Mattioli 39, 10125, Turin, Italy

Abstract: A rigorous and flexible methodology can help the preliminary phases of complex public projects by facilitating the operational steps and preparing the ground for shared acceptance. A methodology, strategic choice approach, helps to shape decision problems, to design and compare feasible solutions and to control uncertainties and risks. The methodology has here been applied to support a public project in Italy, in which the technological and organisational problems were not structured by a group of stakeholder representatives, but by a more restricted working group, in the ambit of a feasibility study, and with the aim of facilitating organisational learning, communication and collaboration between the Public Administrations and the other stakeholders.

Keywords: concerted approach; non-collaborative decision making; decision support systems; DSS; problem structuring methods; strategic choice approach; complex public projects; organisational learning; shared acceptance; Italy; working groups; feasibility study; communication; collaboration; public administration.

DOI: 10.1504/IJDSS.2015.074545

International Journal of Decision Support Systems, 2015 Vol.1 No.4, pp.412 - 437

Accepted: 31 May 2015
Published online: 04 Feb 2016 *

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