Title: Prioritisation and performance evaluation of employees at strategic human resource management process using fuzzy AHP and fuzzy TOPSIS methods

Authors: Mohammad Taghi Amini; Elham Keshavarz; Arezu Keshavarz; Seyed Mohammad Bagheri

Addresses: Management Department, Payame Noor University of Islamic Republic of Iran, P.O. Box 19395-3697, Tehran, Iran ' Management Department, Payame Noor University, Babol, Iran ' Management Department, Payame Noor University, Garmsar, Iran ' Management Department, Payame Noor University, Babol, Iran

Abstract: Human resources are the most important assets for every organisation and their ways of behaviour, operation, activities and functions could lead to the improvement the organisation. The main aim of this study is to evaluate the performance of employees in universities of Iran. The model of the study is tested on a sample of 15 experts of the universities in Iran using FAHP and fuzzy TOPSIS techniques. The main instruments used for gathering the data in this study were university records and questionnaire. We believe that fuzzy AHP and fuzzy TOPSIS methods are both appropriate for the aim of selecting university employees as the best performers. Results show that in Iran's universities, the state-owned university employees are the most important subcategory of university employees, while partially private university and private university employees are at the next lower level of importance respectively.

Keywords: performance evaluation; university employees; fuzzy AHP; FAHP; analytical hierarchy process; fuzzy TOPSIS; prioritisation; strategic HRM; human resource management; higher education; Iran; employee evaluation.

DOI: 10.1504/IJPQM.2016.073275

International Journal of Productivity and Quality Management, 2016 Vol.17 No.1, pp.61 - 81

Received: 13 May 2014
Accepted: 19 Jun 2014

Published online: 30 Nov 2015 *

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