Title: The implications of organisational characteristics on the knowledge management process

Authors: Rodrigo Valio Dominguez Gonzalez; Manoel Fernando Martins

Addresses: School of Applied Science, University of Campinas, 1300, Rua Pedro Zaccaria, St. 13484-350, Limeira – SP, Brazil ' Production Engineering Department, Federal University of São Carlos, Rodovia Washington Luis, Km 235, 13565-905, São Carlos-SP, Brazil

Abstract: This research develops a theoretical framework on the implications of the organisational characteristics on knowledge management (KM). The organisational characteristics are handled in this work as constructs, as they are complex concepts. We identified, from a broad theoretical-conceptual survey, five organisational constructs that support the KM process: human resources, team work, organisational culture, organisational structure and development and absorption of knowledge. The article presents the implications of these constructs in relation to the four phases of the KM process (acquisition, storage, distribution and use of knowledge).

Keywords: knowledge management; human resources; teamwork; organisational culture; organisational structure; knowledge development; knowledge absorption; work teams; knowledge acquisition; knowledge storage; knowledge distribution; knowledge use.

DOI: 10.1504/IJKMS.2015.072710

International Journal of Knowledge Management Studies, 2015 Vol.6 No.3, pp.223 - 246

Available online: 26 Oct 2015 *

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