Title: Business impacts of ICT

Authors: Anja Koutsoutos, Carsten Westerholt

Addresses: Bremen Institute for Industrial Technology and Applied Work Science, University of Bremen, Hochschulring 20, Bremen 28359, Germany. ' Bremen Institute for Industrial Technology and Applied Work Science, University of Bremen, Hochschulring 20, Bremen 28359, Germany

Abstract: This research focuses on the business impacts of ICT, in particular on productivity, business models, investment activities, sectoral value chains, employment and skills. The idea behind this research is to illustrate how the diverse economic sectors respond to these new challenges, taking into consideration the highly complex structure of business related innovations. The purpose is to investigate, whether ICT really help to facilitate business processes or to establish new partnerships and new ways of working. Details can be found in the complete deliverables. The overall objective of investigating the business impacts of ICT is therefore the qualitative assessment of changes in business organisation and the structure of production.

Keywords: ICT industries; socio-economic impact; digital business; value web; business impact; information technology; communications; productivity; business models; investment activities; sectoral value chain; employment; skills; innovation; IST; information society technology; information and communication technologies.

DOI: 10.1504/IJTPM.2005.007242

International Journal of Technology, Policy and Management, 2005 Vol.5 No.1, pp.25 - 47

Published online: 26 Jun 2005 *

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